With over 21 years of experience in the insurance industry and 2 years as a licensed realtor, Catherine Ayala offers a unique and comprehensive approach to helping clients protect their assets and achieve their real estate goals. As the owner of C&M Personal Lines Insurance Agency, Catherine has built a proven track record of delivering personalized insurance solutions tailored to the specific needs of individuals, families, and businesses.
In addition to her expertise in auto, home, liability, vacant, and flood insurance, Catherine provides valuable insights into the real estate market, ensuring clients are well-informed when making important property decisions. This dual expertise in both insurance and real estate enables Catherine to offer a well-rounded approach, addressing both protection and investment needs.
Known for her dedication, integrity, and commitment to customer satisfaction, Catherine is passionate about guiding clients through their insurance options or assisting in the buying or selling process. She is focused on ensuring that each client feels secure and confident every step of the way.
At CM Personal Lines Insurance Agency, we’ve proudly served Florida residents since 2004 with a commitment to exceptional service and affordable coverage.
Our mission is simple: to protect what matters most — your home, your car, and your peace of mind — through personalized insurance solutions at the most competitive rates.
With deep Florida roots and decades of experience, we’re here to make insurance easy, reliable, and tailored to you.
Insurance Made Personal — Because You Matter.
What is car insurance?
Car insurance is a contract that protects the vehicle owner from potential financial losses caused by accidents, theft, property damage, or liability. Depending on the type of coverage, it can include vehicle repairs, medical expenses, legal assistance, and damage to third parties. Having insurance is not only a smart way to protect yourself—it is also a legal requirement in many places.
Over 22,000 satisfied clients stand behind our commitment and excellence in every service we provide.
Our 21 years of experience establish us as industry leaders, offering you trust and proven results.
We offer 19 customized services designed to fit your specific needs and goals.
At C&M personal lines ins agency, the trust and satisfaction of our clients are the foundation of everything we do. Every policy we offer is backed by a commitment to quality, transparency, and personalized service. Our clients feel confident knowing they have a dedicated team focused on protecting their interests, offering reliable coverage, and being there when they need us most. Your peace of mind is our greatest achievement.
It depends on your car’s value, age, and use. New vehicles typically need full coverage.
It depends on the policy; hurricanes may be included, but earthquake coverage usually requires an additional policy.
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Yes, most policies cover you throughout the U.S., but it’s important to confirm.
Doctor visits, hospitalization, prescription drugs, surgeries, and emergencies.
Yes, you can add your spouse and children as dependents.
Typically general liability, commercial property, and business interruption insurance.
Yes, liability coverage protects against client-related claims.
Condo insurance usually covers the inside of your unit; home insurance covers the entire structure.
Yes, it covers interior walls, floors, ceilings, and personal belongings.
No, a separate flood insurance policy is needed
We know navigating the world of insurance can raise many doubts. That’s why we’ve gathered answers to the most common questions from our clients.
Check out our FAQ section and find the information you need—quickly and clearly.
EXCELENTE A base de 17 reseñas Teodor Ciobanu2025-01-13Trustindex verifica que la fuente original de la reseña sea Google. I needed urgently to shop the insurance for the closing date, Catherine provided the most convenient, competitive coverage and super fast as needed home owner insurance. Appreciate your Business! Maria C2024-12-10Trustindex verifica que la fuente original de la reseña sea Google. Excelente servicio! Demasiado eficiente, profesional y muy amable. 100% recomendada!! Siempre dispuesta a responder todas las preguntas, gran acompañamiento durante el proceso! Absolutely amazing! Very efficient and professional. Always willing to help and answer any questions. 100% will recommend!! Christie Vlogs2024-08-13Trustindex verifica que la fuente original de la reseña sea Google. Great service Erica Baker2024-06-17Trustindex verifica que la fuente original de la reseña sea Google. The best insurance in Apopka Fl and Orlando Fl and where ever she may Goooo!!! Yassssss Top tier ❤️ Erick Casal2023-07-28Trustindex verifica que la fuente original de la reseña sea Google. Highly recommended, they’re very fast and efficient. They really understand what’s needed and help you find the best coverage. Tracy Arruda2023-06-17Trustindex verifica que la fuente original de la reseña sea Google. I was referred to Catherine Ayala to obtain a quote after my insurance increased 68% with progressive on a 5 year old home with no claims. She was so helpful and same day was able to find me a policy at almost half the progressive quote. So thankful and appreciative of her support and professionalism. Karla Correa2023-01-10Trustindex verifica que la fuente original de la reseña sea Google. I have worked with Cathy for more than 7+ years, and she has been my to-go Insurance Company. Her customer service is always pleasant, and she is willing to assist our clients. She can respond within minutes, and if busy, she will get back to me the same day, consistently executing above and beyond. So grateful for Cathy Ayala. Many Blessings to your business, and continue shining. PS. Another perk is she is fluent in Spanish and English Diosmery Villeta2022-09-23Trustindex verifica que la fuente original de la reseña sea Google. I am very happy with my experience. Cathy is knowledgeable and efficient. She found us the right coverage in a timely manner. Cathy very profecional and quick to respond.
Protects your home and personal belongings from unexpected events like fire, theft, or natural disasters. It also provides liability coverage in case someone is injured on your property.